Please arrive at Vista Parking 15 minutes prior to the time you want to be at your airport terminal. Printed reservation receipt must be provided at checkout. They provide luggage assistance and immediate transportation to the Newark Airport, any time of the night or day.
Pick up from the airport is also immediate. Reserve your spot today and take advantage of the convenience and affordability provided by Vista Airport Parking. Free Shuttle. Open 24 Hours. Overview Previous Next. Overall Rating Great. Lot Review Summary Shuttle Speed 3. Cannot Reserve in Advance. You can reserve cheaper parking online at EWR by booking at other parking lots here.
Amenities Open 24 Hours. I feel sorry for the employees. I am sure the attitude rolls downhill from the ownership. The woman in the office was actually okay. We will never return. We think our car was moved after we self parked it. Chris Martin. Made a reservation with Vista parking only to show up and discover their lot was full.
When I asked an employee how the lot could be full if I reserved and paid in part ahead of time he pretty much told me tough luck. I also almost missed my flight. After I shared my complaints, they never addressed them, but began sending me promotional emails encouraging me to park there for my next visit at EWR. Sabrina Campfield. I made a parking reservation in advance.
Thankfully I found a spot in airport parking though I spent quite a bit more and was able to catch my flight. I will never return to Vista. Miss Disla.
Awesome experience with vista! From start to finish! Our flight landed at midnight, called and was picked up in less than 6min! Although under staffed, the person in the office was a great multitasker and got everyone their vehicles in a timely manner! Kdep up the great work!!! Cynthia Klukosky. The worst experience ever. Got there 6am already a line of at least 25 people waiting to catch one of the 2 vans they had.
Came back from vacation called 4 times got message voice mail wasn't setup finally got thru it was pm waited almost an hour when the van finally arrived the driver put15 people in a 11 seat van people had to sit on laps not very safe or comfortable then we get back to the lot my car isn't waiting they can't find my keys for another 15 minutes.
It was terrible. Amy Boughter. Phone numbers on claim ticket, did not ring thru to business. One automatically went to a voice-mail that was not set up, the other rang three times and disconnected. Finally contacted by pulling up phone numbers on-line. Guy gave us wrong place for pick up. Called back 40 minutes later and was given correct pick up location. Staff was pleasant other than first person I spoke with , but overall experience was chaos.
Illy Gogo. Supposed to be valet.. Then I ask guy a question,if he needed my online proof per instructions.. I raised my voice a little because he was rushing to talk over me before my question is out and to tell him about the attitude Then I'm wrong like it's my fault I'm following instructions.
Jaelyn Valentin. First off when we arrived there was a massive amount of people waiting some almost missing their flight. Second, they parking lot was so hectic everyone was scared that their car would be damaged. We were scared so when the opportunity arose we moved it into a spot. Sure enough we get back and the car was moved, the Windows are down, military backpack filled with supplies in case of a car emergency STOLEN.
Expensive leather gloves kept in the glove box. When I get done with this review best believe they are going to hear every last cuss word under the sun. If you want your stuff stolen this is the place to be.
Robert Heintz. I left my truck there for 4 days in May of My truck automatically locks when you walk away from it. And has an alarm. When I got back from the trip my dash camera was stolen. No signs of forced entry. So someone used my keys to steal my camera. Not one person even seemed to care. Let alone seem angry an employee would steal from the customers. I was given a customer service phone number that basically was never answered. When I finally got a hold of someone, they basically told me "oh well" in a few more words than that.
Denise Lombardino. We have used Vista many times over the past years. This time was the absolute worst and I will not be using them ever again. We had a reservation with a confirmation email. We showed up to park our car and as we pulled in a guy told us they had overbooked and they had no room for our car. He walked into the office. The lady at the counter finally opened the window and said that there was nothing she could do.
We made our flight by minutes. Hector Velez Jr. DO NOT!!!! I booked this over a month before we were to park. We had a am flight, so we got there at about am. The sign said the lot was full and there was no one around to ask. There is supposed to be a 24hr attendant.
There was none. We waited until and then called the number on the sign. A woman answered and said "OH NO, the lot was full". I told her I had already reserved my spot and paid in full. She said she sent an email to everyone and cancelled their reservation. I asked why is my reservation still active then? She had no answer and just repeated " The lot was full!! We had no choice but to use long term parking that cost 2x as much, as all the other lots were at capacity.
I understand that mistakes are made, but it's 3am and to not offer any empathy or an alternative shows me the level of class and professionalism of the people running it.
Almost made us miss our flight and they simply said we dont care. Also the worker behind the desk was very rude and giving us a hard time when we asked them how to get our refund. Abhijit Gadkari. I have used Vista Parking service for over a decade, and it was all great until about three years ago when their service started to deteriorate. My recent experience was a nail on the coffin, and I will never use them again. It all started with I had to park the car myself behind Howard Johnson hotel ; on my way back, I was at the airport for 50 minutes waiting for their van to show up I called them multiple times.
Finally, after arriving at their parking lot, it took us another 45 minutes before we could pay and get our car. Overall, we spent more than an hour and 30 minutes getting our car. The bottom line is, find alternatives to make your airport parking experience better. Srinivasan Rangarajan. Worst nightmare, I would have given -5 rating if it was available. While dropping the car off, the shuttle was delayed and we were told that the driver took a wrong turn etc. We were naive enough to believe this BS, but Vista showed its true customer service failure during our return.
We waited in Terminal C for minutes, initially the rep just told us to go to Level 3 Gate 3. I called about 10 times and they wouldn't even pick up the phone and when they picked up two time - guess what they said "Shuttle on the way, be sure to stay in Level 3 Gate 3 so the shuttle won't miss us. He said I should be respectful, and I said that they didn't respect customer service, our time mins and money I had to pay for the taxi.
After seeing several comments, I see that I wasn't the only one. Kruti Joshi. Damaged my car won't return calls When we picked up our car two weeks ago at Newark Airport there was a HUGE dent in the front corner of the car.
At the lot they did nothing except give me a number to call. The first time I called the woman I was told to speak was very pleasant, took all the information down and then I never heard from her ever again. Now when I call, they do not answer my calls or messages or emails. Louie Ven. I would highly recommend it not utilizing this parking lot. Arrived from a flight and called the number that was provided on the valet receipt numerous times with no luck.
Had to pay for a Uber from the terminal to this site and the guy behind the desk said that their phones were down. The worst part is that the shuttle that is supposed to be becoming up clients was just there in the lot hanging out, how about knowing that the phones are down to have the shuttle constantly rotating looking for clients at the terminal instead of it just having it parked at the lot doing nothing.
Bad customer service and the security guards have horrible attitudes for no reason. Hindy Lebovics. Horrible place! Completely dishonest! We booked it through way. Upon arriving, the rude attendant told us to give them the keys and when I started to say that it said online its self parking he told me to disregard whatever it says online!
They are completely dishonest and nasty and were at least 2 miles from the airport even though they advertised that they are. Where is the law here! Companies cant lie to their customers! They told us the shuttle will be here in a few minutes and when it finally came after 15 and then slowly unloaded they told us that we have to wait until someone else comes to leave!
We missed our flight obviously! They were the nastiest people I ever met! Not shocked at the bad reviews and damage I see reported here on google! Kenneth Bruhns. Last week I received my car back from Vista Parking after being away on business for 3 days and there was a new large impact dent from a truck or plow on car.
Although local staff were kind, management has yet to reach out to me or to answer my phone calls. Paul Kang. Waited outside of terminal c door 3 for an hour. Every time i called, they say car is on the way but it was all bs. Pick up van was fully loaded with people which is not safe in these days. Thanks Again. Kyle Watkins. Would have preferred not to leave my keys so they could jockey my car around while I was on vacation.
Best pricing using 'WAY' app. Seth Campbell. Upon arrival back to Newark, the phone number's provided were not in service in order to call and request the shuttle to pick us up. Victor Estrella. This is a scam They don't even send you an email to confirm the reservation but they charge you right away from CA Frank Danizik.
Good service and a good place to leave your car for a trip out of Newark airport. Naomi Novik. Highly recommend Vista parking! The staff was very kind, caring and thorough. Jason Kovac. Hey Vista Parking when are you going to take care of my vehicle damage when it was parked there.
I have been fighting for 3 months now with Joy your customer service rep and filed all the paperwork as asked for the incident. You also have yet to reply to the Better Business complaint.
If you think its going to just go away think again. Donvil Collins. After arriving a little after 12am Sunday morning, I was hoping to have a pleasant experience retrieving my car as I've had with other airport parking lots. This was the worst experience I've ever had.
She should not be talking to customers or answering the phone. She left a very bad taste in my mouth after such a beautiful vacation. Her attitude can even be proven via call recording. Seems she is disgruntled or just unhappy with her job. My thinking is, if you hate your job that much, find a new one. I thought it was just me, but the other lady in the shuttle van said the same thing about the woman.
She hung up on us multiple times, just seems to be a disgruntled employee. Steven B. Easy place to get to, good service, cheap parking. Will definitely use Vista parking whenever flying out of Newark. Steve Bruno.
I have used Vista many times and so have many my family, friends and customers. Great Service, reliable, honest and safe works for me. Erin Marthedal. Have used these guys for many years and always had good service. The last time I used them my car battery died and they had to jump it multiple times. I came back to it running for me, they went above and beyond! Will continue to use them for their great service. Tara Mahady. You get what you pay for.
They're super cheap, also kinda slow. But your car is safe and they finally got new vans. Linda Levitt.
0コメント